
Turn ambition into work that moves.
I help leaders turn complex challenges into focused plans and mechanisms their teams actually use.
- Amazon product alum
- •AI & personalization patent holder
- •Founder & CEO, CoPivot
- •Former COO, IFundWomen
When to bring me in
Sound familiar?
The challenge
AI is on the agenda, but a useful starting point isn't.
How we'd tackle it
We map where time and friction pile up, test one or two AI pilots on real tasks, and decide with evidence whether to scale.
Services & approach
What we work on, and how we work.
The work
Strategy
Prioritized opportunities, decision criteria, and a 90-day roadmap.
Innovation
Experiment plans, success measures, and a path from pilot to program.
Product & Digital
Website messaging and page structure, wireframes, working-backwards PR/FAQs, and build-ready requirements.
Operations
Ownership maps, decision mechanisms, and operating rhythms.
AI Solutions
AI feasibility matrices, practical pilots, and responsible adoption plans.
The method
- 01Identify
- 02Prioritize
- 03Define
- 04Execute
Ways to work together
Diagnostic Sprint
You need clarity before committing more time or resources.
Find the root blockers, choose the highest-value opportunities, and leave with a focused 90-day execution plan.
- Priority assessment
- 90-day roadmap
- Clear next decisions
Embedded Lead
You have an important initiative that needs hands-on leadership.
I work alongside your team to define requirements, build operating mechanisms, and move critical initiatives forward.
- Customer-led requirements
- Execution ownership
- Repeatable team rhythms
Executive Advisory
You want a thoughtful sounding board for consequential decisions.
Dedicated strategic counsel to pressure-test choices, navigate AI opportunities, and keep your roadmap focused.
- Decision support
- Strategic perspective
- Roadmap reviews

Carolyn Spencer
Founder · Rochester, New York
A partner in the work
“I create scalable mechanisms and programs that enable others to create the most innovative and engaging experiences for their customers.”
Carolyn Spencer, Founder · 13+ years of consulting experience
